Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.All shoes should be tried on a carpeted surface before wear. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. We kindly ask that you make sure all items should be returned new, unused, and with all the dressing room and designer garment tags still attached. Not everything is perfect, so if you’re not completely happy with your purchase, you have 14 working days from the date of receiving your order, to pop it back to us for an exchange or refund. Jewellery will be sent to you in the designers’ own packaging or in an organza bag. Footwear orders will be delivered in the original designers own packaging. Any items that are purchased in our sale will be dispatched in standard sale packaging. Then simply pop in store, giving your name and order number to a member of staff.Īll of our full priced items will be sent out to you via DPD or Royal Mail, our carriers of choice, in branded “The Dressing Room” packaging. You will receive a confimration order once your item has been packed and ready to collectĢ. We are located: The Dressing Room, 6-8 High Street, St Albans A元 4ELġ. This service excludes shipping to Northern Ireland, Republic of Ireland, Channel Islands and Scottish Highlands)Īs a quick, easy and free way to collect your order, why not visit us in store, not only can you pick up your gorgeous purchase but you can meet the team and see if there is anything that take your fancy! Weekend service is available for UK mainland order placed Monday – Saturday.įor Saturday delivery please order before 3pm on Friday.įor Sunday delivery please order before 11am on Saturday.

SATURDAY & SUNDAY UK DELIVERY – ROYAL MAIL £8.95 If you order after 3pm on a Friday your order will be dispatched on Saturday and will arrive with you on Monday. If you wish to receive your order on a Saturday, you should select Saturday or Sunday delivery before our cut off time of 3pm on Friday. These services excludes shipping to Northern Ireland, Republic of Ireland, Channel Islands and Scottish Highlands)

These are a tracked and signed for service, where you will receive email notification of the shipment progress. Next Day service is available for UK mainland order placed Monday – Thursday if ordered before 3pm

PRIORITY UK DELIVERY – ROYAL MAIL (SPECIAL DELIVERY GUARANTEED BEFORE 6PM) £6.95 If you order after 3pm on a Friday your order will be dispatched on Saturday. If you wish to receive your order on a Saturday, you should select Saturday or Sunday delivery before our cut off time of 3pm on Friday. Shipping to Jersey & the Channel Islands (in order to have your VAT deducted please ensure you select Jersey NOT the United Kingdom)įAST TRACK DELIVERY 1-2 WORKING DAYS - ROYAL MAIL (TRACKED 24) £4.95įast Track service is available for UK mainland order placed Monday – Friday if ordered before 3pm This service includes shipping to Northern Ireland, Channel Islands and Scottish Highlands This is a tracked and signed for service, where you will receive email or text notification of the shipment progress. Orders must be placed before 3pm Mon-Fri excluding bank holidays) *Delivery times can vary depending on your area and during peak trading periods (for example Christmas & sale) Orders will take approx 2-3 days from when they are dispatched, you will receive a email once the item is dispatched. DELIVERY OPTIONS AND PRICES FREE STANDARD UK DELIVERY – VIA ROYAL MAIL (TRACKED & SIGNED 48 SERVICE)

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